Legal

Privacy Policy

Last Updated: March 4, 2026

1. Introduction

Catalyst Studio, Inc. ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (catalysts.net), use our services, or interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

  • Contact Information: Name, email address, phone number, company name, job title
  • Project Information: Business requirements, technical specifications, system details
  • Communication Records: Emails, chat messages, meeting notes, call recordings
  • Payment Information: Billing address, payment method details (processed securely by third-party payment processors)

Information Collected Automatically

  • Usage Data: IP address, browser type, device information, pages visited, time spent on pages
  • Cookies & Tracking: We use cookies and similar technologies to enhance your experience (see Section 7)
  • Analytics Data: Website traffic, user behavior, and conversion tracking via Google Analytics and similar tools

3. How We Use Your Information

We use your information for the following purposes:

  • Provide Services: Deliver intelligent automation systems, custom software, AI-managed marketing, and related services — including services that may be executed in part by AI agents operating under human oversight
  • Communication: Respond to inquiries, schedule consultations, send project updates
  • Marketing: Send relevant information about our services, case studies, and industry insights (you can opt out anytime)
  • Improvement: Analyze website usage to improve our services and user experience
  • Legal Compliance: Comply with legal obligations, resolve disputes, enforce agreements
  • Security: Detect, prevent, and address technical issues, fraud, or security threats

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

  • Hosting & Infrastructure: AWS, Azure, Google Cloud
  • Analytics: Google Analytics
  • Communication: Google Workspace, Calendly, Zoom
  • Marketing: Google Ads, LinkedIn Ads, email service providers
  • Payment Processing: Stripe (subject to their own privacy policies)

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

With Your Consent

We may share information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain our business relationship
  • Comply with legal obligations (e.g., tax records retained for 7 years)
  • Resolve disputes and enforce agreements

Typical retention periods:

  • Active Clients: Duration of project + 7 years
  • Leads/Prospects: 2 years from last interaction (or until you opt out)
  • Marketing Communications: Until you unsubscribe
  • Website Analytics: 26 months (Google Analytics default)

6. Data Security

We implement reasonable technical and organizational measures to protect your information:

  • Encryption: SSL/TLS encryption for data in transit
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Secure Infrastructure: Industry-standard cloud security practices
  • Regular Updates: Security patches and monitoring

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Cookies & Tracking Technologies

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics — tracking website usage and performance
  • Advertising Cookies: Google Ads, LinkedIn Ads for retargeting and conversion tracking

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Your Privacy Rights

General Rights

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your information (subject to legal retention requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Receive your information in a structured, machine-readable format

California Residents (CCPA)

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we do not sell your information)
  • Right to non-discrimination for exercising your rights

European Residents (GDPR)

  • Legal basis for processing: Consent, contract performance, legitimate interests, legal compliance
  • Right to object to or restrict processing
  • Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at privacy@catalysts.net. We will respond within 10 business days.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

12. Do Not Track

Our website does not currently respond to "Do Not Track" browser signals. You can manage tracking preferences through cookie settings and the opt-out links in Section 7.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date above.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy: